Delivery policy

Delivery Areas

We deliver across South Africa using reputable courier services.

Processing Time

We may collect the following personal information:

Orders are processed within 1–2 business days. Orders placed on weekends or public
holidays will be processed on the next business day.

Delivery Timeframes

Standard delivery takes 3–7 business days, depending on your location. Delivery times may
vary due to factors beyond our control, such as weather conditions or courier delays.

Shipping Fees

  • Orders over R500 qualify for free standard shipping.
  • Orders under R500 incur a flat shipping fee of R60.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email to monitor your
shipment.

Delivery Issues

If you experience any issues with your delivery, please contact our customer service team at
info@infinitefragrances.co.za.